Step 1: Rolling out OneAgents on Windows Workstations Opened support tickets with IBM resulted in several attempts to roll out fixes but none of these resulted in a real solution, as Notes kept crashing and employees started to feel the impact on productivity. Over the past weeks, some employees reported sporadic slowness and crashes. This latest use case is about the business impact of the crashing IBM Notes email application running on end-user workstations. If you want to catch up on some of them check out Supporting IT help desk, Supporting Disaster Recovery, or the Making DavisĀ® more Human story. Over the last couple of weeks, a Dynatrace customer at a top US-based insurance company allowed me to share several internal success stories they had when applying Dynatrace for different Ops Use Cases.
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